About us

My mother Eos Koch operates the Eos Koch company, which provides the SERVICE.

This page is used to inform website visitors about our policies regarding the collection, use, and disclosure of personal information if someone decides to use our service.

If you choose to use our Service, then you agree to the collection and use of information in connection with this policy. The personal information we collect is used to provide and improve the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Your data will be processed, as data controllers, by EOS KOCH with a registered office at Apartado de Correo Alaior C.P. 07730 Menorca. SPAIN

EOS KOCH is also the person in charge of the Protection of Personal Data who can be contacted at the address of the Data Controller or via the “Contacts” page on this website.

The person in charge of the processing in relation to the management of the contractual relationship with EOS KOCH clients in various jurisdictions and the controls for compliance with international regulations is EOS KOCH

 

 

What personal data we collect and why we collect it

For a better experience, while using our Service, we may ask you to provide us with certain personally identifiable information, including, but not limited to, your name, telephone number, and postal address. The information we collect will be used to contact or identify you.

We can request your personal data through four different types of forms:

The contact form
The new newsletter form
The feedback form
The store order form

The data obtained by the contact form will not be stored on our server and will not be sent to anyone. The contact form processor will only send us an email that includes your name and email at the time of submission, and the information you provided in the text area of ​​the contact form. After no more than 6 months, your email will be deleted.

In the newsletter form, you can provide us with your name and email. The newsletter form processor will send this information to MailChimp, our newsletter provider.

MailChimp is a service in the US that we also use to send our newsletters. Using MailChimp on this website essentially ensures that emails are sent reliably and most of all, that they are more likely not to end up in your spam filter.

We will not store the newsletter form data on our server and in any other file other than the Mailchimp file located on the MailChimp server. MailChimp after receiving the data from our server will send you an email to give you the possibility to confirm your subscription to our newsletter. After confirming your subscription, your data will be stored on the MailChimp server. By clicking on the confirmation link that MailChimp will send you, they will get your IP address and some registration information.

Looking at the MailChimp Dashboard and looking at your profile, we will have access to the following data:

Your email
Your name
Your activities regarding our newsletter (newsletter receipt, opening, and click)
Their language
Your location
Your favorite email client
Your preferred email format

At any time you can cancel your subscription by clicking on the link that MailChimp will include in each newsletter you will receive.

At any time you can ask us to cancel your subscription and also contact us at Contacts, we will do it for you.

 

When visitors leave comments on the site, we collect the data displayed in the comment form, as well as the visitor’s masked IP address and browser user agent string to help spam detection.

Before collecting the visitor’s IP address, the comment processor will replace the last digits with 999,

An anonymous string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile photo is visible to the public in the context of your comment.

At any time you can ask us to remove your comment and related data from our server.

We need the store order form to collect your first name, last name, address, phone number, order details, and notes to create your invoice. These data will be stored on our server, they will not be disclosed to third parties. On this site, we will never collect data related to credit or debit cards. We only use PayPal, Stripe, or bank account transfers for payments. Your PayPal, Stripe, and bank details will not be stored on our server and will not be given to anyone.

You can ask us to delete your order-related data at any time by contacting us at Contacts.

Google analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google Analytics uses cookies (see the Cookies section for more details on cookies). The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there.

We are interested in analyzing user behavior to optimize this website and marketing.

We have activated the IP anonymity feature on this website. As a result, your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases, the full IP address will be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the operator of the website. website. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

 

 

 

Comments

When visitors leave comments on the web, we collect the data displayed in the comment form, as well as the visitor’s IP address and browser user agent string to help detect spam.

An anonymous string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile image is visible to the public in the context of your comment.

 

Media

If you upload images to the web, you should avoid uploading images with location data (EXIF GPS) included. Visitors to the web can download and extract any location data from images on the web.

 

 

Cookies

Cookies are files with a small amount of data that are sent to your browser from the website you visit and are stored on your computer’s hard drive. Some cookies expire after a session, that is, after you close your browsers, and others after different times, depending on the cookie.

Our website uses “cookies” to collect information and improve our Service. You have the option of accepting or rejecting these cookies and knowing when a cookie is sent to your computer. If you choose to reject our cookies, you may not be able to use some parts of our Service.

A list of cookies that may be written in your browser will follow when browsing this site, including their category, description, provider and expiration time.

 

Category: Necessary (2)

Necessary cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

JSESSIONID: Preserves user states in page requests. Provided by nr-data.net. It expires after one session.
PHPSESSID – Preserves the user’s session state on page requests. Provided by app.acuityscheduling.com. Expires after 5 years.

Category: functionality (4)

Because this website includes an online store, to keep track of cart data, we use the following 3 cookies:

woocommerce_items_in_cart – Contains information about the cart and helps the processor to know when the cart data changes. It is provided by reastella.com. It expires after one session.
woocommerce_cart_hash – Contains information about the cart and helps the processor to know when the cart data changes. It expires after one session.
wp_woocommerce_session_: contains a unique code for each customer so that it is possible to find the cart data in each customer’s database. Expires after 2 days.

On the blog page, the user can switch between the classic list and the masonry design. To remember your choice, we need the following cookie:

eos_blog_type – Saves users’ preference for blog page layout. It is provided by reastella.com. Expires after 3 months.

 

Category: Orientation (10)

 

Subcategory: Statistics (4)

Statistical cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously.

Because we implement Google Analytics as a monitoring

Embedded content from other websites

Articles on this site may include embedded content (for example, videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are connected to that website.

 

Who we share your data with

We may employ third-party companies and individuals for the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
To perform services related to the Service; or
To help us analyze how our Service is used.
We want to inform users of our Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

We are using Mailchimp to administer our newsletter.

 

 

How long we keep your data

If you leave a comment, the comment and its metadata are kept indefinitely. This is so that we can recognize and approve subsequent comments automatically, instead of keeping them in a moderation queue.

Of the users who register on our website (if any), we also store the personal information that they provide in their user profile. All users can see, edit, or delete their personal information at any time (except that they cannot change their username). Website administrators can also view and edit this information.

 

What rights do you have over your data?

If you have an account or have left comments on this website, you can request to receive an export file of the personal data we have about you, including any data that you have provided us. You can also request that we delete any personal data we hold about you. This does not include any data that we are required to keep for administrative, legal, or security purposes.

 

 

MailChimp

Almost all automatically sent emails, or emails that are not addressed to you individually, such as newsletters, are sent through MailChimp. Please read the “Information Collection and Use” section of this policy to learn how your information will be collected and sent to Mailchimp.

 

Security

We value your trust in providing us with your personal information, therefore we strive to use commercially acceptable means to protect it.
This site uses, for security reasons and to protect the transmission of confidential content, such as orders or requests that you send us as the site operator, SSL encryption. You can recognize an encrypted connection by changing your browser’s address line from “http: //” to “https: //” and looking at the lock symbol on your browser’s line.

By enabling SSL, the data you send us will be encrypted and cannot be read by third parties.

But remember that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

 

Links to other sites

Our service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Please note that these external sites are not operated by us. Therefore, we strongly recommend that you review the Privacy Policy of these websites. We do not control or assume any responsibility for the content, privacy policies, or practices of third-party sites or services.

 

Children’s privacy

In the case of children under the age of 16, any information sent to us must have the consent of the parents or legal guardians. If you are a parent or guardian and you know that your child has provided us with personal information, please contact us so we can take the necessary actions.

 

Changes to this privacy policy

We may update our Privacy Policy from time to time. Therefore, we recommend that you check this page periodically for changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page. If you have provided us with your email, any changes to this privacy policy will also be sent to the email you have provided to us.

 

Contact Us

If you have any questions or suggestions about our Privacy Policy, please do not hesitate to contact us.

At any time, you can ask us to know what data we collect about you and what we are doing with this data.

At any time you can ask us to delete your data from our server and files. By doing so, you may lose some of the services we provide to you.

For everything that concerns your data, you can contact us at Contact